Stay Interviews: A Powerful and Low-Cost Employee Engagement and Retention Tool

Marcia Zidle

Marcia Zidle

Marcia Zidle is a board-certified executive coach, business management consultant, and keynote speaker, who helps organizations to leverage their leadership and human capital assets. She has 25 years of management, business consulting, and international experience in a variety of industries including health care, financial services, oil and...
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60 Mins
Marcia Zidle

A recent LinkedIn news article titled "Exit Interview, Meet Stay Interview” states:

“Scores of people are leaving jobs for greener pastures. That's a lot of exit interviews. While the Great Reshuffle is upon us, and looks to continue well in 2023, a new kind of interview is growing in popularity - the stay interview. It's a conversation not focused on reasons for quitting, but rather why workers are staying put. It's part of an effort to "dial up retention efforts during the record turnover."

Are you looking to boost your retention efforts? Incorporating stay interviews into your engagement and retention strategies can play a pivotal role in retaining your most valuable talent and preventing them from seeking opportunities elsewhere. It is considered the most effective tool that managers can utilize in nurturing a committed and satisfied workforce. By proactively understanding what motivates employees to stay, organizations can foster a positive work environment and foster loyalty among their team members.

Webinar Objectives

Are your employees engaged? Do they feel committed to the work they are doing? Do they brag about your company to others as a great place to work? The best way to find out what your employees think and how to retain them is to ask them. Not just “How’s it going?”, but specific questions to get specific answers. Explore why your people remain with your company. How well are their objectives or dreams being fulfilled? Which aspects of their work do they enjoy the most? Which do they least enjoy? Are they receiving sufficient opportunities for growth and development? What would influence them to look elsewhere?

The stay interview will help managers understand why employees stay so that those important factors can be reinforced. They also signal frustrations that can be nipped in the bud before they drive the employee to start looking elsewhere.

Webinar Agenda

  • What a stay interview is and why it’s different from a performance review  
  • The 3 benefits to both the manager and organization for employee retention.
  • A stay interview tool kit and guidelines that include:
    • How to determine your key talent to interview
    • The 3 questions to ask to discover what motivates and demotivates
    • How to develop an individualized stay plan
    • Why follow-up is important and how to do it
    • Stay interview success factors
  • Summary and Q & A 

Webinar Highlights

  • Identify five key factors that impact an employee’s desire to stay or leave
  • Recognize four possible “triggers” that cause the employee to consider leaving
  • Learn how to ask probing questions and conduct effective, efficient stay interviews
  • Survey a list of eight retention actions to increase employee’s loyalty and commitment
  • Review a sample of stay interview questions and develop your own customized list to ask
  • Discover how to develop stay plans for your employees and manage accountability
  • Develop a simple “how-to-toolkit” that includes who to select, how and when to approach; interview format and how to handle

Who Should Attend

CEO’s, COO’s, VP of Human Resources, Chief Learning Officer, Directors, Project Managers, Operation Managers, Supervisors, Team Leaders, Human Resource Professionals

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