DURATION: 60 MINUTES
Webinar Description
This webinar by Paul Flogstad will discuss what a manager or property owner deals with on a daily basis. He'll provide you with a new way of handling these situations. Sometimes managers need fresh ideas on how to handle these issues. During the webinar, Paul'll provide fresh new ideas that you can use every day. Residents aren’t always on their best behavior and one must document the infractions so that your property provides safe and peaceful enjoyment for everyone.
Learning Objectives
Session Agenda:
During this webinar, Paul will discuss some other reasons for bullying that may not be apparent such as transitioning into an assisted living community can be stressful for some, and new residents may feel a sense of powerlessness moving into a more supportive, communal environment. Therefore, they make seek out a way to demonstrate some form of control..
Residents may also live with certain health conditions, which may contribute to aggressive behavior.
Session Highlights:
This webinar covers many of the common issues facing property managers and property owners today. Paul will go over on how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. He'll are assistance animals and the latest rulings on verification. This has been a “hot topic” recently and you will receive guidance and what to do.
All of these problems are a daily occurrence at most properties. This webinar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations.
Correct documentation of the various violations is key. Paul will discuss what proof is needed when one has to go to court to evict a tenant.
Session 2 - How to Deal with Difficult Tenants and Their Complaints
DURATION: 60 MINUTES
Webinar Description
As a landlord or property manager, it might feel like your tenants are always complaining about something. Yes, you’re legally obligated to abide by certain tenant rights laws, but you still have the opportunity to resolve tenant complaints peacefully and diplomatically. To start, let’s cover what renters care about when it comes to their home or apartment. Along with the top-requested amenities renters want, they also don’t want to deal with the following:
Learning Objectives:
Terrible tenants can make your job as a landlord tough. Some of them pay rent late every month, while others are careless and damage your property. Most property owners face the hassle of dealing with difficult tenants at some point, and it is not easy.
Applicant screening is excellent for weeding out many tenants that may become an issue down the road. However, it does not account for changes in a tenant’s financial circumstances, emotional state, or personal situations. This webinar will review these common problem tenants so you can recognize them early and respond accordingly.
During this information-packed webinar, Industry expert Paul Flogstad will discuss the best practices on how to deal effectively with these tenants. Also, Paul will provide proactive steps that landlords can take to deal with them. Moreover, a number of strategies will be brought forth to ensure your success during the webinar.
Session Highlights:
During the webinar, Paul will cover the following types of tenants and how to work with them:
There are a number of common tenant problems and Paul will discuss solutions. These problems are:
Who Should Attend?