Dietary and Nutritional Services: CMS, Joint Commission, and DNV Requirements

Susan Seeley

Susan Seeley

Susan Seeley has over 40 years of experience in the healthcare industry both as a nurse leader and as a clinical consultant with a focus on patient care services and regulatory compliance. As a consultant, Susan is experienced in conducting Centers for Medicare and Medicaid Services (CMS) and Joint Commission (TJC), Accreditation Association...
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60 Mins
Susan Seeley

CMS now permits Medical Staff and Boards to credential and privilege qualified dieticians and qualified nutritional specialists to order the patient’s diet. This includes a therapeutic diet, supplemental feeding, and enteral nutrition. This is also allowed for CAHs including swing beds. CMS has provided additional information about the C&P process for dieticians and this issue will be discussed in detail during the webinar.

Join this information-packed webinar by industry expert Nurse leader Susan Seeley, and learn about the CMS hospital conditions of participation requirements for dietary and food and nutrition services. It is an important part of the CMS survey as this area has received increased scrutiny of their standards, especially in the area of infection control.

Following a survey, CMS prepares a list of deficiencies or citations. This session will cover the common deficiencies received by hospitals from CMS in this area.

This webinar will also cover the Joint Commission Provision of Care Chapter Standards related to dietary and the TJC dietary tracer information. The tracer is used to assess and determine the degree of compliance with standards and elements of performance related to nutrition care. The tracer used through dietetic and food services covers some of the same issues discussed during the CMS survey.

Webinar Agenda

  • Introduction
  • Conditions of Participation Manual
  • Deficiency reports
  • Recent changes to regulations
    • Credentialing and privileging qualified dieticians and qualified nutritional specialist
  • Organized dietary services
  • Director and qualified dietary staff required
  • Must meet nutritional needs of patients
  • Policies required
  • Director who is full time and qualified
    • Responsibilities to include in the job description
  • Dietary policies and procedures 
    • Safety practices for food handling, emergency food supplies, orientation, work assignment, menu planning, purchasing of food and supplies, etc.
    • Safety practices for food handling, emergency food supplies, orientation, work assignments, menu planning, purchasing of foods and supplies etc.
  • Survey procedure questions
  • Diets and menus to meet the needs of patients
  • Therapeutic diets and guidelines
  • Nutritional needs in accordance with recognized dietary practices
  • Requirement for a diet order
  • Current therapeutic diet manual approved by MS and dietician
  • Importance of Infection control in dietary

Webinar Highlights

CAH Dietary Standards 

  • Dietary standards 
  • Credentialing of Dietician
  • Dietary services standards

TJC Provision of Care Standards related to Dietary

  • Nutritional Screen
  • Time frame for screens
  • Food and nutrition
  • Person responsible for food and nutrition services
  • Proper sanitation, the temperature of food, and nutrition
  • What to do if a patient refuses food
  • Accommodation of special diets
  • Accommodation of ethnic food and nutrition preferences
  • Storage of food and nutrition
  • Therapeutic diet manual
  • Patient education on nutritional interventions, diets, supplements

Topics Discussed Throughout the Patient Tracer Activity

  • Assessment, care planning
  • Instructions by qualified staff
  • Identification and nutrition risk
  • Nutrition screening criteria
  • Time frames for nutrition assessment and re-evaluation
  • Measuring food consumption
  • Special population needs 
    • NPO, on vents, in isolation, getting hyperalimentation
  • Procedure to follow if a patient refuses meals
  • Discharge education and referrals
  • Communications between dieticians and food services

Dietary and food services day-to-day operation information

  • Director of dietary qualifications
  • Responsibilities of dietary and food services leaders
  • Emergency/disaster plans
  • Hospital diets and menus
  • Food preparation and storage
  • Safe food handling and health of food service staff
  • Contracts for services, food, nutrition support supplies, and formulas
  • Sanitation and infection control (pest control, chemicals)
  • Quality improvement activities etc.

Who Should Attend

  • Dieticians
  • Director of dietary
  • Dietary staff
  • Joint Commission liaison or accreditation director DNV Healthcare
  • CMS or regulatory staff
  • Compliance officer
  • Chief Operating Officer
  • Chief Nursing Officer
  • Nurses and nurse managers
  • Nurse educator
  • Chief Medical Officer
  • Medical staff
  • Anyone else responsible for complying with the CMS, DNV Healthcare, or Joint Commission standards that affect dietary and nutrition services
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