Conduct a Charge Audit to Increase Revenue Opportunities

Dorothy Steed

Dorothy Steed

Dorothy Steed (MSLD, CCS, CDIP, COC, CPCO, CPUM, CPUR, CPHM, CPMA, ACSOP, CCS-P, RCC, RMC, CEMC, CPC-I, CFPC, PCS, FCS, CRCR, CICA, CPAR) is an Independent Healthcare Consultant and Educator in Atlanta. She was a Medicare specialist for a large hospital system and a physician audit supervisor for another hospital system, with 44 years of...
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Pre-recorded
60 Mins
Dorothy Steed

A major component of successful revenue management is accurate charging for services provided. Charges must be identified, posted timely and completely. Hospital charge capture is typically handled by the department that provided the service. Professional charges may be posted by the provider. In either case, the function may be a low administrative priority with little to limited training for charging activities. Coordination between departments may not be established. Accountability for correct charging may be minimal. There may be no formal policies or baseline controls for correct charge capture. Different systems may be used for charging and reconciliation. An effective charge audit can identify lost revenue opportunities. Join this webinar by our expert speaker who will guide on how to conduct a charge audit to increase revenue

Webinar Objectives


Why Errors Occur

  • Multiple departments entering charges
  • Chargemaster may be incorrect or incomplete
  • Error in number of units selected
  • Error in item selection
  • Inactive charge
  • New service not added
  • Incorrect revenue code/cost center
  • System conversions
  • Overreliance on claims scrubber

Webinar Highlights


Charging Errors Cause:

  • Creates patient dissatisfaction
  • Creates extra work
  • Delays reimbursement
  • Causes incorrect reimbursement
  • Common areas of error
  • A look at certain problematic departments
  • How strong is your billing staff?
  • Reducing the error rate
  • Is your chargemaster the culprit?
  • Ambiguous documentation

Who Should Attend


  • Physicians
  • Practice managers
  • Medical assistants
  • Nurses
  • Compliance staff
  • Billers
  • Coders
  • Revenue Cycle
  • Risk Management
To access this webinar, kindly reach out to our customer support team at support@complianceducator.com.

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