Navigating Patient Accounts Receivable: Strategies for Success!

Stephanie Thomas, CPC, CANPC, COSC

Stephanie Thomas, CPC, CANPC, COSC

Stephanie has worked in the medical, billing and coding industry for nearly 20 years. It is truly her passion. Stephanie works closely with small and large private practices to audit and collaboratively improve their revenue stream. She prides herself in her dedication to her clients and has built a team of incredible billers and coders to...
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60 Mins
Stephanie Thomas, CPC, CANPC, COSC

Managing patient balances and accounts receivable can be overwhelming. Knowing where to start and how to succeed in this area can be challenging. Insurance companies expect healthcare providers to collect from their members, and it's crucial to have the right processes in place to meet these expectations and ensure patients understand their financial responsibilities from the outset.

Join us for an insightful webinar where you'll receive the Top 10 tips for collecting from patients. Learn how to not only resolve old patient accounts receivable but also keep them low by implementing new tools in your practice. This session will be led by industry-renowned speaker Stephanie Thomas, who has extensive experience in managing patient accounts and addressing denials that result in large balances for patients. Gain valuable knowledge and tools to help you and your staff feel more confident in collecting the money owed to you.

Webinar Objectives

  • Large balances, or no response from patient on contacting, how to find missing money.
  • Patients refusing to provide info-Ideas on how to improve Patient Financial Policies
  • Reports to run for success.
  • Teamwork-how to break up the work so no one gets burned out.
  • When to “throw in the towel”-Outside collections agencies, Pros and Cons

Webinar Agenda

  • Patient A/R overview
  • Reports to run-how often.
  • How to effectively work AR
  • Top 10 tips for patient collections
  • Outside collections
  • Q&A session-bring your hard questions.

Webinar Highlights

  •  Reports for success
  •  Top 10 tips for success
  •  Improve your patient's financial policy
  •  Inside collections vs outside collections
  •  Q&A-bring your hard questions!

Who Should Attend

Providers, Medical Staff, Front Desk, Billers, Managers, Administrators, Pre-Auth Staff, etc

To access this webinar, kindly reach out to our customer support team at

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